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We guarantee all of our products to your satisfaction. We also guarantee that our
products will arrive in good shape. That is why we offer our legendary For Sure Shipping
If you are not happy with our products, or if they arrive damaged, we will
gladly send you a FREE replacement piece.
If you are still not satisfied, we will gladly refund your money.
All express packages (Next Day, 2nd Day, 3Day Select) will ship the same day
you place your order, provided that we receive your order early enough in the day.
We will even ship out your ground packages the same day if you request it at the
time of your order. We will put you on priority status, and do everything we can
to get the packages out for you the same day you order.
We offer all these extra services and guarantees at NO extra charge to you.
Most suppliers in our industry charge you a per box fee (usually
around $4.00 per box), or a flat handling fee on top of your shipping charges.
This is commonly known in the industry as "getting you on the back end".
Toujours believes that customer service should be part of the product. You
should not have to pay extra for something you've already paid for and should
be getting anyway.
With Toujours, you know it's For Sure.
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